Limited Lifetime Warranty on our Wood Products!
Our product will last you a lifetime. We have clients around the world
that have been using our shelving for over a half century. Shelves
produced in the 1960's still work in today's Lundia product.
Please note all warranty terms and conditions as noted below:
Our Lundia Solid Wood
Shelves and Uprights come with a limited lifetime warranty. This
warranty is valid on all Lundia orders with The Recom Group, Inc. after
January 1, 2008. Proof of purchase is required. The Recom Group (TRG)
warrants to our original customer that our products are free from
structural defects in material and workmanship. Subject to the
conditions and limitations set forth below, TRG will, at its discretion,
either repair or replace any part of its products that prove defective
by reason of improper workmanship or materials. Repaired parts or
replacement products will be provided by TRG on an exchange basis, and
will be either new or refurbished to be functionally equivalent to new.
If TRG is unable to repair or replace the product, it will refund the
purchase value of the product. Customer is responsible for
freight/shipping costs to and from TRG. This warranty only covers parts
that are rendered unusable due to manufacturers defect. Cosmetic or
aesthetic imperfections are not covered as wood is a natural product
that can and will change over time. This warranty does not cover wood
splinters, slight cracks, chips, dents or scratches that have no impact
on the structural usability of the product. Because this is real wood,
you will have natural coloration variances with different shelves and
uprights. Knots are inherent and characteristic of this type of product.
All knots will be sanded smooth. You should expect that you will have
knots in your shelves and on your drawer fronts, which is typical of
solid wood. Any warping or bending of wood is not covered under this
warranty as unfinished wood used in high moisture environments may
deflect or warp. We recommend adding a finish to prevent this if your
home is in an area with high temperature variations. A
warped shelf will most commonly occur when it is NOT being used. Rarely
will a shelf ever have any warping when it is used in a shelving
configuration with books or other product loaded onto it.
This limited warranty does not cover any damage to this
product that results from improper installation, accident, misuse,
natural disaster, overloading, or modifications of any kind. Any
modification (Including cutting, drilling or screwing into the wood)
will void warranty. Customer
must have the original sales order, invoice or proof of purchase showing
purchase date on or after June 1, 2009.