Important Terms & Conditions:

Our Return Policy:
Please note:  We will only accept returns with a return authorization number (No exceptions).  If you would like to return a purchase you must call us first. Returns must be made within 10 days of purchase and must be returned in their original carton(s). We will only accept returns in new condition. All return items will be subject to a 25% restocking charge. This is because your order was made specifically for YOU. We cannot put it back "Into stock". We take a full loss on this if we cannot sell it used on our Outlet section. We cannot credit any freight, handling or shipping charges.

Shipping Policy:
IMPORTANT: We ship via UPS, FEDEX and by Truck. On Truck shipments, trucking companies ship "Drop Ship", meaning they will drop it at the front of your address. It's best that you be there to receive it. We can assist in trying to coordinate the delivery, but unfortunately we really have no control over the trucking companies (As much as we would like to!). Trucking companies will NOT deliver to your garage, your porch or inside your home. If you MUST have a special delivery, please call us and we can share what other options you may have.

Payment:
We accept most major credit cards, check or bank wire. Checks must clear our bank before production/shipping. Payments are made at the time of order.

Production/Lead Time:
Most orders will be ready to ship in approximately 3 weeks after receipt of payment/order. If you have a critical time frame, please let us know. We will do our best to assist you with this.

Warranty:
Your order comes with a 10 year warranty. Please visit this link for details:
http://www.lundiausa.com/warranty.htm